Here you can discover solutions and contact information for addressing any unpleasant occurrences related to your orders, such as damages, incorrect items, or other issues that may have transpired with your items.
We offer a refund policy with no questions asked for any purchase made within the United States if you are not satisfied with your order. You have up to 30 days after receiving the item to return it. To initiate the return process, you can contact ou
You should contact our customer support team. Write them that your chain has broken and it is always better if you could add a photo of your broken chain. When you contact them, they will immediately start a replacement or a return process for your o
Contacting our customer team will solve this problem! When you reach them via e-mail or call they will handle this situation. Our customer team will ask you for the gold color that you want and re-arrange your order.
Since all of our jewelry is made of 14k Solid Gold, they will not tarnish but if it is damaged then you should contact our customer support team ([email protected]). They will find the right solution for you like the replacement process and wi