Is it possible to change my shipping address?
Of course! You can contact our customer support team to make changes to your shipping address. They will ask you information about your new address, or the address you want to use.
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ORDER TRACKING
On this page, you can find the details of your order, make changes to your order or add additional jewelry pieces to your order.
How can I change the personalization details on my order?
To make changes to your details, you can contact our customer support team via e-mail or call. They will help you right away!
Is it possible to make changes to the order I have already placed?
Yes! It is possible to make changes to the order you have already placed. If your order has not shipped yet, our customer team will provide you with help on this issue.
How can I include an additional item to my existing order?
When you place another order, please make sure to contact our customer support team, and they will combine your packages or will add your new order with the package of your existing order.
How can I change the personalization details on my order?
If you think that your personalization details need to be changed, our customer team will help you with that! They will ask you questions about which details you want to change and change them on our system.